FEATURED WEBINAR:

A Marketer's Guide to Social CRM

Speakers: Jeremiah Owyang, Partner, Altimeter Group,                                         Michael Della Penna, Founder & CEO, SuiteDialog

Date: September 22, 2010

Time: 2:00 pm ET/ 11:00 am PT

Social CRM Presents marketers with an unprecedented opportunity to improve the performance of their campaigns by leveraging the data form their customers' most recent social meida activities for better targeting.  By learning how to identify, engage and influence your best customers, enterprises can develop more effective product marketing strategies and increase customer lifetime value.  Join recognized social media industry analyst Jeremiah Owyang and learn the core building blocks of a successful social CRM strategy, then see how a major brand applied those principles to dramatically improve their results.  

 Key things you will learn:

• The driving principles of social CRM and how to apply them
• How to leverage data from multiple channels to anticipate consumer activity
• Tactics for driving customer engagement, sales and brand loyalty
• A major brand case study detailing how to drive revenue and customer satisfaction

To Register click here!